Refund Policy

Effective date: 2 August 2026 | Version: v1.1

The following refund terms apply when you purchase any EduWorkAI paid subscription (Plus, Pro).

The 3-day free trial is NOT charged for, so no refund is needed — nothing is taken from your card during the trial. This policy covers only payments you made on your own initiative.

1. 14-day "no questions asked" refund

Within 14 days of purchasing any paid subscription you may request a full refund of the amount paid, without explaining why. The rule applies equally to monthly and annual plans.

2. How to request a refund

• Send your request to support@eduworkai.com
• Include your order/transaction ID
• The request is reviewed within 5 business days and refunded to the same payment method
• Depending on your bank/card provider, the money may take another 5–10 days to reach your account

3. After 14 days

After the 14-day window, the current billing period is non-refundable. You may still cancel at any time — you keep access until the end of the 30-day period you paid for.

You do not need to worry about being charged for a following period: the platform has no automatic recurring charges at all — every payment is one-off and grants 30 days of access.

4. Exceptions

A refund may not be granted in the following cases:

• The account was blocked for breaching the terms of service (fraud, account sharing)
• Repeated abuse of the refund right by the same user

5. Cancelling a subscription

You can cancel at any time under Settings → Subscription or via support@eduworkai.com. When you cancel, the 30 days you paid for are preserved — access ends at the end of that period. Cancelling does not automatically mean a refund — see clause 1.

If a refund is issued, paid access ends immediately (a refund and continued access are not combined).

6. Contact

For payment matters: support@eduworkai.com